What is a Refurbished Device?

A refurbished device is a product that has been thoroughly inspected, cleaned, and, if necessary, repaired by expert technicians using original parts. Each device comes with a standard 12-month warranty that covers any malfunctions, just like a brand-new item, and includes a 10-day return window for any defects.

When Will My Product Arrive?

Most items are shipped the next day, ensuring delivery within 2 business days. You’ll receive updates via WhatsApp and Email from the moment you place your order until it arrives.

How Can I Reach TopBarter?

We’re here to help:

– Phone: +971 589997802 (Monday to Friday, 9:30 am to 5:30 pm). We typically respond within seconds.

– Email: contact@topbarter.com. You can expect a response within about 4 hours.

What Does the 12-Month Warranty Include?

The 12-month warranty covers all defects that occur during normal usage, offering the same level of protection as a new device warranty.

What Isn’t Covered by the 12-Month Warranty?

For additional peace of mind, we offer a 2-Year Extended Warranty that includes coverage for accidental and water damage, extending your protection for an extra year. The standard 12-month warranty does not cover accidental damage, water damage, theft, or loss of the device.

How Do I Use the Warranty?

You can submit a warranty claim directly on our website by providing all relevant details. If a defect occurs, we’ll manage everything, including picking up the device, repairing or replacing it, and returning it to you.

What Payment Options Are Available?

We offer several payment options:

– Credit/Debit Cards

– Installments through our partners Tabby and Tamara

– Cash on Delivery (no extra fee)